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I. DEPOSIT REQUIREMENT
- 50% deposit of the value of total rooms reserved must be received within 03 days after your booking is confirmed, otherwise the reservation will be void.
- Inform credit card to occupy a unit or make a deposit to:
Beneficiary’s name
Viet Thanh Travel Service Company Ltd., – (Ocean Star Resort)
Account Number: (VND) 116000016789 (USD) : 102 020 000 039 229
At Industrial and Commercial Bank - Binh Thuan Branch
II. AMENDMENT / CANCELLATION / NO-SHOW
- In case there are no arrivals for rooms reserved on the date confirmed without prior notification, the total values of the nights reserved will be charged. Cost of food and drink pre-ordered, if any, included.
2. You shall notify Party A intended amendments or cancellations by fax or email for us consideration with the following time frame:
2.1 Minimum 02 day before the confirmed date of arrivals for 1-4 rooms (FIT).
2.2 For 5 rooms or more (GIT), the following compensatory rate will be applicable for cancellations made:
14 - 08 days before confirmed arrival date 50% of value of the first room nights reserved.
07 – 02 days before confirmed arrival date 100% of value of the first room nights reserved
Notification failure or later notification shall be considered as no-shows and Clause 1 shall be applicable.
3. !0 % might be charged for any other cases of cancellation.
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